Conference & Events Planner

Manage confirmed bookings and obtain final details to hand over to the Operations Departments efficiently. Work with the client to optimise upsell and offer experience and knowledge to enable the client to fulfil the event to their specification.

Main Objectives & Job Role

Manage confirmed bookings and obtain final details to hand over to the Operations Departments efficiently. Work with the client to optimise upsell and offer experience and knowledge to enable the client to fulfil the event to their specification. You will understand the operational delivery of all events by working with the Business Operations delivery team regularly and being on hand to be able to step in and assist where necessary.

Main Area of Responsibility

• You will understand who your clients are and what they want to achieve with their time at Whittlebury Park

• You will be building and maintaining a strong relationship with your clients

• You will liaise with external providers on behalf of the client in relation to outdoor activities and entertainment, transport and any other auxiliary service required

• You’ll be producing accurate event sheets for clients and colleagues

• You’ll be ensuring your client sends across final details and rooming lists

• You’ll handle all account enquiries within two hours in a prompt, efficient and friendly

manner and ensure that all aspects of company policy relating to contracts, terms and conditions, yield management and payments are met

• You’ll be meeting clients for site visits, sending out detailed quotes and carrying out follow up calls

• You’ll also assist where needed to deliver an exceptional customer experience to all

Salary 40hrs per week contract/ £18,720 per annum and after successful probation your salary will be £21,000 per annum

Benefits

This role is known internally as an S2 role, and some of the benefits associated with this role are:

  • Free Golf & Leisure membership 
  • Cashback on essential health care  (Full time staff only)
  • Employee awards               
  • Enhanced Pension Contributions - 4x salary death in service policy (Full time staff only)                    -
  •  Staff canteen with free staff meals (currently paused whilst COVID-19 restrictions are in place)

Discounts on: food & beverage, hair studio appointments, Spa products, hotel stays, Virgin Experience days, new cars

COVID-19 considerations: We have received industry awards for being COVID secure.

To apply Email: givemeajob@whittlebury.com Or complete the application form below

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