Room Attendant

The Housekeeping Department is responsible for the upkeep and cleanliness of all Guest rooms, public areas across the Atrium, Hotel, Orangery, Paddock, and Pavilion. You will be part of very dynamic team.

Main Objective & Job Role

As part of the Housekeeping team you will be able to work under your own steam and deliver an outstanding customer experience in a professional and efficient manner to all our customers and guests. 

Main Area of Responsibility

  • Service a number of guest rooms each day to Whittlebury Park standard. Basic duties will include bed changing/making, dusting, vacuuming, cleaning of bathrooms, replenish consumable items and cleaning of public areas and back of house
  • To report any maintenance issues/damage or missing items to your Supervisor
  • To report and safeguard all lost property items ensuring it is all handed in following the company procedures
  • To report any smoking/sick rooms to your Supervisor
  • Carry out Guest requests in a willing and pleasant manner as their satisfaction will be your priority
  • Ensure all keys taken are signed in and out on a daily basis to ensure security of all keys
  • Must have the ability to work under pressure and meet deadlines
  • Be able to adopt a positive and flexible attitude to changing priorities and procedures, including changes to shifts/rotas
  • Adhere to the company’s procedures on health & safety, security and hygiene
  • Full awareness and compliance with the fire evacuation procedures
  • Reporting any accidents and potential hazards to the Department Head
  • To attend any internal or external courses that management deem beneficial
  • To help and advise new staff on all aspects and standards in all job activities
  • To complete all online training within time limit set
  • Carry out any reasonable request made by management
  • To be flexible in the duties required by you, by assisting in another department if requested to by Department Head
  • Full training can be provided

Salary

£11.73 per hour

Benefits

Here at Whittlebury, we have a fantastic range of benefits available to our staff. Some of the benefits associated with this role are:

  • Free Leisure membership to staff who work a minimum of 40 hours each month
  • Free Golf membership to staff who work a minimum of 60 hours each month
  • Free staff meals on duty, including Pepsi soda on tap
  • Cashback on essential healthcare
  • Employee awards
  • Enhanced pension contributions

Discounts also available on: Food & Beverage (up to 50%), Spa products and treatments, hotel stays and Virgin experience days.

To apply Email: recruitment@whittlebury.com Or complete the application form below

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