The need for this refurbishment became clear after a challenging period for our Leisure Club. Like many others, we felt the impact of the pandemic, losing 39% of our members. Rebuilding our membership base from the ground up wasn’t easy, but we were determined to bring the club back even stronger. Four years later, we’ve done just that—our membership has grown from 739 to over 2,000, an impressive 172% increase. With that growth, the time had come to enhance our facilities, making sure they met the needs of both our loyal members and the new faces joining our community.
We spent 12 months carefully planning this refurbishment, gathering member feedback, analysing fitness trends, and ensuring every detail was considered. The goal was simple: to create a more spacious, functional gym that catered to a variety of workout styles. In June, the gym temporarily closed so we could get to work, but we made sure our members were kept well-informed throughout.
Now that the gym is back open, we’ve been thrilled with the feedback. The response from our members has been overwhelmingly positive, with many commenting on the improved layout, state-of-the-art equipment, and the overall atmosphere of the space. It’s been wonderful to see how much our community is enjoying the changes, and the results are already showing – we’ve seen a 31% increase in membership referrals since the refurbishment was completed.
On top of that, I’m excited to announce that Whittlebury Park is now a finalist in the National Fitness Awards 2024 for the Best Hotel and Spa Facility! This recognition feels like the icing on the cake and a true testament to the hard work our entire team has put into making Whittlebury Park a top-tier wellness destination.
Of course, the Leisure Club offers much more than just the gym. Our members can also enjoy a range of top-class facilities, including a 19-metre swimming pool with bubble jets, a salt sauna, steam room, jacuzzi, and the Body & Mind Studio for a holistic fitness experience. And for those looking to unwind, our Day Spa is second to none. From the Hydrotherapy Pool and Aromatherapy Crystal Steam Room, to the Ice Cave and Salt Steam Rooms, our spa facilities are designed to create an immersive, relaxing experience for every guest.
This refurbishment marks an important milestone for Whittlebury Park. It’s a reflection of how far we’ve come since the challenges of the pandemic, and it’s a testament to the dedication of our team, who worked tirelessly to bring this vision to life. We are proud to offer a leisure club that not only meets, but exceeds the expectations of our growing community—and now to be recognised on a national stage is a huge honor.
We’re excited to welcome both our existing members and new visitors to experience the refurbished gym and everything else Whittlebury Park’s Leisure Club has to offer. If you haven’t seen the new space yet, we invite you to come and explore it for yourself, we’re confident you’ll love it just as much as we do!
