Night Porter

We are currently seeking a Night Porter for a 4* Countryside Hotel in Northamptonshire.

Main Area of Responsibility

  • Greeting guests & handling requests
  • Deliver excellent customer service to ensure the optimum guest experience
  • Managing the check-in/out process
  • Answering and directing phone calls
  • Running the night audit/producing bills
  • Assisting other departments with room set-ups/servicing conference rooms
  • Security checks of all 3 buildings/drive around of the grounds/carparks
  • Room service for Food & Beverages if required
  • Maintaining cleanliness of public areas

About You

  • Be a passionate, motivated, and enthusiastic individual
  • Confident ability to communicate and establish rapport
  • Excellent telephone manner
  • Ability to work a flexible schedule
  • Working both independently and as part of a team
  • Using tools and training material provided efficiently
  • Competent IT proficiency

Salary

£11.55 per hour / £27,027 per annum - Full time, 45 hours per week

Hours of work

This is a full-time position, working 5 out of 7 days (45 hours per week). This role will involve weekends. Due to the remote location, own transportation is required. 

Benefits

Here at Whittlebury, we have a fantastic range of benefits available to our staff. Some of the benefits associated with this role are:

  • Free Leisure membership to staff who work a minimum of 40 hours each month
  • Free Golf membership to staff who work a minimum of 60 hours each month
  • Free staff meals on duty, including Pepsi soda on tap
  • Cashback on essential healthcare
  • Employee awards
  • Enhanced pension contributions

Discounts also available on: Food & Beverage (up to 50%), Spa products and treatments, hotel stays and Virgin experience days.

To apply Email: recruitment@whittlebury.com Or complete the application form below

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