Main Objectives & Job Role
To provide a high standard in promoting Whittlebury Hall to all guests who use the leisure facilities. To ensure the smooth running of the leisure club reception area. You will provide personal and effective service in all areas of your job role responsibilities and liaison to guests who are either potential clients or who are currently members.
Main Area of Responsibility
To focus on the daily function of the leisure reception area, maintaining a high standard of service and customer care in a friendly and relaxed environment.
Task & Duties
Working a 40 hour week with a mixture of either early, late or day time shifts your day will be varied.
You will be the first and last person guest will see and will frequently be the face of the leisure department when on duty so you will be integral in upholding the Leisure Clubs reputation.
It’s exciting to know your day will be filled with checking in members when they arrive for their leisure visit, welcoming their guests, health and safety walk rounds, pool testing, food and beverage duties, liaising closely with the membership and gym team to ensure members and guests receive a great experience when they visit.
You will also be responsible for other daily tasks including; phone handling, gym health and safety checks, verifying members who wish to gain access to The Leisure Club, Leisure Club shop sales, carrying out other requested tasks set by The Management team, inputting on various computer, PMS and CRM systems and other duties to assist other departments in the hotel.
These tasks will be done to impeccable standards.
Salary 40hrs per week contract/ £18,720 per annum and after successful probation your salary will be £20,009.60 per annum
This role is known internally as an S2 role, and some of the benefits associated with this role are:
- Free Golf & Leisure membership
- Cashback on essential health care (Full time staff only)
- Employee awards
- Enhanced Pension Contributions - 4x salary death in service policy (Full time staff only) -
- Staff canteen with free staff meals (currently paused whilst COVID-19 restrictions are in place)
Discounts on: food & beverage, hair studio appointments, Spa products, hotel stays, Virgin Experience days, new cars
COVID-19 considerations: We have received industry awards for being COVID secure.
To apply Email: firstname.lastname@example.org Or complete the application form below