Main Objective & Job Role
- To provide a high standard of service to all our guests in all food and beverage areas in a warm, friendly, unobtrusive, efficient, and professional manner
- To ensure the smooth running of the food and beverage outlets by working safely with team members collaboratively
- To maximise sales by being knowledgeable of all our offerings in the department and around the estate, being able to offer and promote these to our guests to maximise their experience
- Promote Whittlebury Park and its facilities to all guests
Main Area of Responsibility
- To focus on the daily operations of the food and beverage outlets, maintaining a high standard of service and customer care in a clean, friendly, and relaxed environment
- Preparing areas for service, cleaning cutlery, crockery and glassware, moving and laying tables and handling table linen
- Dealing with guests in a polite and friendly manner
- Welcoming guests and preparing and delivering efficient service of food and beverages
- Cleaning of areas front and back of house to make a good impression, and to stay safe and hygienic
- Areas of work can include restaurants, bars, spa, weddings, banquets, estate events
- Hours of work are variable and normally include weekend, evening and holiday periods
- Maintain hospitality standards while serving food to guests.
- Meeting with managers and the team regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special need
- Vacuuming event areas and other light cleaning duties
Please note due to the nature of this job role requires irregular hours, late evenings, and weekend working.
Salary: Over 23's - £10.50 per hour - £11 per hour (depending on experience) 22 & under - £10 - £10.18 per hour (depending on experience), plus service charge. 100% of the service charge is shared amongst the team. Full time positions available.
Benefits:
Here at Whittlebury we have a fantastic range of benefits available to our staff. Some of the benefits associated with this role are:
- Free Golf & Leisure membership - Use of our Hi-tech gym and pool
- Free staff meals on duty, including Pepsi on tap
- Cashback on essential healthcare
- Employee awards
- Enhanced pension contributions
Discounts also available on: Food & Beverage (up to 50%), Spa products and treatments, hotel stays, Virgin experience days and new cars.
To apply Email: givemeajob@whittlebury.com Or complete the application form below