Hotel terms and conditions
For more information about our terms and conditions click here
The Day Spa essential information
If you have any questions about using our Day Spa, please visit our essential information page here.
Alternatively try using our Live Chat feature or our contact us enquiries page below.
Can I pay for early check-in to my bedroom?
Early check-in is available for £30 per room with the earliest arrival time of 12:00pm. Subject to individual date availability. This also gives access to The Leisure Club facilities from 12:00pm also.
Can I extend use of The Leisure Club facilities on checkout?
Checkout being 11:00am, can extend their Leisure Club access for £10 per person. Subject to availability. Bookable on the day only with The Leisure Club reception team.
What should I do if I have treatment preferences?
We proudly offer spa services performed by experienced male and female therapists to suit individual preferences. Requests must be noted at the time of booking or prior to day of arrival and are subject to availability. You can make these requests by adding to the ‘comments or additional information’ section when making your booking. You can also live chat with us or call our reservations team on 01327 850 489.
Contact us