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Join our spa team Salary: From £10.85 to £12.71 per hour, 16 hours per week

We are seeking a warm, polished and service-driven professional to join our Spa team as a ‘Spa Host’.

This dynamic role blends front desk reception, guest hosting and beverage service with a strong emphasis on creating a seamless, elevated experience — even in a fast-paced environment.

The ideal candidate thrives in high-volume settings while maintaining warmth, attention to detail and exceptional service standards. You will be instrumental in setting the tone for each guest’s visit and enhancing their spa experience.

What will you do?

reception & hosting

  • Greet every guest with geniune warmth anhd professionalism
  • Provide a seamless check-in experience by anticipating guest needs
  • Confidently provide spa tours and demonstrate knowledge of the spa facilities and services
  • Collaborate with the entire spa team to ensure smooth service flow and guest journey
  • Maintain composure and positivity during peak periods
  • Resolve guest concerns promptly and courteously

 

Beverage Service

  • Prepare and service beverages, including wine, champagne, and cocktails at the ‘Spa Bar’
  • Actively engage with guests to support upsell and exceed sales targets
  • Upsell premium drinks and bar snacks in a natural, guest-focused manner
  • Ensure high standards of cleanliness in the spa lounge and across the Spa Bar

 

What will you do?

reception & hosting

  • Greet every guest with geniune warmth anhd professionalism
  • Provide a seamless check-in experience by anticipating guest needs
  • Confidently provide spa tours and demonstrate knowledge of the spa facilities and services
  • Collaborate with the entire spa team to ensure smooth service flow and guest journey
  • Maintain composure and positivity during peak periods
  • Resolve guest concerns promptly and courteously

 

Beverage Service

  • Prepare and service beverages, including wine, champagne, and cocktails at the ‘Spa Bar’
  • Actively engage with guests to support upsell and exceed sales targets
  • Upsell premium drinks and bar snacks in a natural, guest-focused manner
  • Ensure high standards of cleanliness in the spa lounge and across the Spa Bar

 

About you

We’re looking for someone who:

  • Loves creating memorable guest experiences
  • Naturally builds rapport and makes guests feel at ease
  • Enjoys recommending curated drinks and spa enhancements
  • Brings positive energy and professionalism to every interaction
  • Can multitask while delivering exceptional guest care

 

Qualifications & Skills

  • Previous experience in hospitality, spa, front desk, restaurant, hosting, or beverage service preferred
  • Strong communication and interpersonal skills
  • Comfortable with upselling and approaching guests
  • Professional appearance and demeanour
  • Ability to multi-task ina  fast-paced environment

Shifts

Shifts would predominantly be around 9:30am start time to 6:00pm finish time. Occasional later shifts may be required. Days of work will include weekends.

Benefits

At Whittlebury Park, we believe in rewarding our dedicated staff with a fantastic range of benefits. When you join our team, you can look forward to:

  • Free Golf & Leisure Membership: Enjoy complimentary access to our Leisure Club if you work a minimum of 40 hours each month, and a complimentary Golf membership if you work a minimum of 60 hours each month
  • Free Staff Meals: Savor a delicious meal whilst on duty, on us!
  • Healthcare Cashback: Get cashback on essential healthcare expenses (contracted hours staff only)
  • Employee Awards: Be recognized and rewarded for your hard work and dedication, whether it’s through our employee of the month scheme or Welcome to Work days
  • Birthday treatment of your choice!
  • Free use of Spa and Leisure facilities
  • Spa uniform provided
  • Birthday treatment of your choice

Exclusive Discounts

  • Food & Beverage: Up to 50% off food & drink, including our delicious Sunday Carvery
  • Spa Products and Treatments: Pamper yourself with discounted spa products and treatments, and exclusive staff offers
  • Hotel Stays: Enjoy discounted rates on luxurious stays

Looking to apply?

Join us at Whittlebury Park and take advantage of these amazing benefits while working in a beautiful, award-winning environment.

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