Public Area Attendant (Full & Part Time & Evenings)

The Housekeeping Department is responsible for the upkeep and cleanliness of all guest rooms, public areas across the Atrium, Hotel, Orangery, Paddock, and Pavilion.

Main Objectives & Job Role

As part of the Housekeeping team you will be able to work under your own steam and deliver an outstanding customer experience in a professional and efficient manner to all our customers and guests.

Main Area of Responsibility

  • As our Public Area Attendant you are responsible for cleaning & maintain high standards in all public & staff areas on a day-to-day basis. You will be covering work in all buildings under time constraints as to the business needs, this will need you to be swift in your approach in getting to and from the different locations to complete tasks

  • To report any maintenance issues/damage

  • To report and safeguard all lost property items ensuring it is all handed in following the company procedures

  • Carry out Guest requests in a willing and pleasant manner as their satisfaction will be your priority

  • Ensure all keys & radios are taken and signed in and out on a daily basis to ensure security of all keys

  • Must have the ability to work under pressure and meet deadlines

  • Be able to adopt a positive and flexible attitude to changing priorities and procedures, including changes to shifts/rotas

  • Adhere to the company’s procedures on health & safety, security and hygiene

  • Full awareness and compliance with the fire evacuation procedures

  • Reporting any accidents and potential hazards to the Department Head

  • To attend any internal or external courses that management deem beneficial

  • To help and advise new staff on all aspects and standards in all job activities

  • To complete all online training within time limit set

  • Carry out any reasonable request made by management

  • To be flexible in the duties required by you, by assisting in another department if requested to by Department Head

  • With this role there is an expectation of weekend and late shifts

  • Full training can be provided

Salary: Starting salary of £9.62 per hour/£20,009.60 per annum for full-time, and subject to a probationary period of 3 months.


This role is known internally as an S2 role, and some of the benefits associated with this role are:

  • Free Golf & Leisure membership 
  • Cashback on essential health care  (Full time staff only)
  • Employee awards               
  • Enhanced Pension Contributions - 4x salary death in service policy (Full time staff only)                    -
  •  Staff canteen with free staff meals (currently paused whilst COVID-19 restrictions are in place)

Discounts on: food & beverage, hair studio appointments, Spa products, hotel stays, Virgin Experience days, new cars

COVID-19 considerations: We have received industry awards for being COVID secure.

To apply Email: Or complete the application form below