Event Planner

Main Objective & Job Role

Manage confirmed bookings and obtain final details to hand over to the Operations Departments efficiently. Work with the client to optimise upsell and offer experience and knowledge to enable the client to fulfil the event to their specification.

Main Area of Responsibility

  • Manage the event planning for a selection of our regular account clients, whilst building and maintaining a strong relationship with the company contact
  • Once bookings are confirmed by the enquiry specialist team, send a contract and start building a relationship with the client whilst starting the event planning process
  • To liaise with external providers on behalf of the client in relation to outdoor activities and entertainment, transport and any other auxiliary service required
  • Offer knowledge and experience to help the client hold a successful event
  • Produce accurate event sheets for clients and update as required
  • Ensure the client sends across final details and rooming list by the date required
  • Handle all account enquiries within two hours in a prompt, efficient and friendly manner and to ensure that all aspects of company policy relating to contracts, terms and conditions, yield management and payments are met
  • To be fully aware of facilities, tariffs and current activities, ensuring you have in-depth knowledge of bedroom and meeting rooms available
  • To actively promote the hotel in a professional manner at all times
  • To develop a good relationship with clients to maximise repeat business
  • Meet with customers for site inspections and final details information
  • Carry out follow up calls for feedback as required
  • Achieve targets and objectives set by the Conference and Events Team Manager
  • Be well-organised and able to work under pressure, with an ability to meet tight deadlines and problem solve as required
  • Carry out competitor calls to ensure that we understand our competitor set, rates and inclusions
  • To perform any other reasonable task/duty asked of you by the Management team


Salary: £20,000 to £22,000 per annum depending on experience


This role is known internally as an S2 role, and some of the benefits associated with this role are:

  • Free Golf & Leisure membership 
  • Cashback on essential health care 
  • Employee awards               
  • Enhanced Pension Contributions - 4x salary death in service policy                   -
  •  Staff canteen with free staff meals

Discounts on: food & beverage, hair studio appointments, Spa products, hotel stays, Virgin Experience days, new cars

COVID-19 considerations: We have received industry awards for being COVID secure.

To apply Email: givemeajob@whittlebury.com Or complete the application form below