Revenue and Pricing Assistant

Revenue Strategy & Analysis

• Support the Revenue Manager in developing and implementing dynamic pricing strategies to maximise RevPAR and total property revenue.
• Analyse daily, weekly, and monthly performance reports to identify demand trends, booking pace, and revenue opportunities across all departments.
• Assist in producing accurate forecasts for rooms, spa, and events revenue based on market conditions and historical data.
• Conduct competitor analysis using benchmarking tools (e.g., STR, OTA Insight) to inform rate positioning and pricing decisions.

Inventory & Distribution Management

• Maintain rate and inventory accuracy across PMS, channel manager, and online distribution platforms (OTAs, direct web, GDS).
• Monitor rate parity and availability across all online channels.
• Recommend and implement tactical restrictions (LOS, CTA, MLOS) to optimise demand periods and minimise displacement.

Data, Reporting & Forecasting

• Prepare daily pickup, segmentation, and channel mix reports for management meetings.
• Support month-end revenue reporting, budget, and reforecast cycles.
• Evaluate the performance of promotional campaigns and rate codes to ensure return on investment.

Commercial Collaboration

• Partner with Sales, Marketing, and Events teams to align pricing, promotions, and packages with demand periods.
• Provide insights on booking trends, conversion rates, and revenue potential to influence sales strategies.
• Communicate rate strategy updates to the rest of the business to ensure clarity and consistency.

Projects & Continuous Improvement

• Contribute to projects improving profitability and yield efficiency, such as channel mix optimisation or direct booking strategy.
• Support the rollout and training of revenue tools and systems.
• Recommend process improvements to enhance forecasting and reporting accuracy.

As the ideal candidate for this role, you will possess strong time management and organisational skills, with proven experience in hospitality, including restaurant and hotel settings. Your excellent communication skills will ensure effective guest services and the ability to upsell services and products. You will have experience in event coordination and a background in providing exceptional guest experiences.

This list of duties cannot be exhaustive due to the requirements of the hotel industry. Therefore, you may be required from time to time to carry out reasonable tasks as requested by management.

If you’ve got what it takes to be part of a busy, professional, and high-performing team, then we would love to hear from you!

• Minimum 2–3 years of experience in hotel revenue, reservations, or front-office roles within a quality 4-star or resort environment.
• Strong analytical skills and commercial awareness.
• Competent in hotel systems such as Opera PMS, Agilysys PMS, RMS (e.g., IDeaS, Duetto), Excel, and distribution tools.
• Good understanding of OTA and GDS systems, rate loading, and channel management.
• Ability to interpret complex data and present actionable insights clearly.
• Proactive and detail-oriented, with excellent communication and collaboration skills.
• Passionate about hospitality, revenue optimisation, and continuous learning.

At Whittlebury Park, we believe in rewarding our dedicated staff with a fantastic range of benefits. When you join our team, you can look forward to:

• Free Golf & Leisure Membership: Enjoy complimentary access to our Leisure Club if you work a minimum of 40 hours each month, and a complimentary Golf membership if you work a minimum of 60 hours each month.
• Free Staff Meals: Savor a delicious meal whilst on duty, on us!
• Healthcare Cashback: Get cashback on essential healthcare expenses (contracted hours staff only).
• Employee Awards: Be recognized and rewarded for your hard work and dedication, whether it’s through our employee of the month scheme or Welcome to Work days.

• Exclusive Discounts:
• Food & Beverage: Up to 50% off on food and drink – Like our delicious Sunday carvery
• Spa Products and Treatments: Pamper yourself with discounted spa products and treatments and exclusive staff offers
• Hotel Stays: Enjoy discounted rates on luxurious stays

• Food & Beverage: Up to 50% off food & drink, including our delicious Sunday Carvery
• Spa Products and Treatments: Pamper yourself with discounted spa products and treatments, and exclusive staff offers
• Hotel Stays: Enjoy discounted rates on luxurious stays